Ubisoft initiates internal password reset after "cyber security incident"

Watch Dogs 2
(Image credit: Ubisoft)

Ubisoft has initiated a "company-wide password reset" as a precaution against a recent cyber security incident.

In a recent statement, the company said that last week, it had experienced the incident, which "caused temporary disruption to some of our games, systems, and services. It then confirmed that "our IT teams are working with leading external experts to investigate the issue."

It seems that beyond the disruption, the effects of the incident were relatively minor - Ubisoft says that it "can confirm that all our games and services are functioning normally." Right now, "there is no evidence any player personal information was accessed or exposed as a by-product of this incident."

The precautionary password reset appears to be internal, as customer service messaging from uPlay doesn't encourage players to change up their details. That said, it couldn't hurt to alter your details if you're concerned about your account.

An official thread on the Ubisoft forums outlined "an issue currently affecting some Ubisoft services" across multiple games, but the issue was resolved relatively quickly, and doesn't appear to have taken any titles offline completely.

Security within online gaming is an ongoing issue. In October, streaming platform Twitch was hit by its own breach in which it stated no payment information was accessed. More recently, Dark Souls PvP servers had to be shut down following a security issue that eventually threatened to disrupt the launch of Elden Ring before action was taken to keep servers for older games offline to help protect FromSoft's new release.

Stay up to date with this list of new games 2022.

Ali Jones
News Editor

I'm GamesRadar's news editor, working with the team to deliver breaking news from across the industry. I started my journalistic career while getting my degree in English Literature at the University of Warwick, where I also worked as Games Editor on the student newspaper, The Boar. Since then, I've run the news sections at PCGamesN and Kotaku UK, and also regularly contributed to PC Gamer. As you might be able to tell, PC is my platform of choice, so you can regularly find me playing League of Legends or Steam's latest indie hit.

Read more
Assassin's Creed Shadows cinematic screenshot
Ubisoft says it's "deeply disturbed" by abuse allegations at support studio that contributed to Assassin's Creed Shadows, Dark Souls, The Last of Us, and more
Solo Leveling season 2
Crunchyroll password leak is now "resolved" and there is "no evidence" that systems have been compromised, says the anime streamer
Assassin's Creed Shadows cinematic screenshot
Ubisoft "won't comment" on reports of Tencent buyout, only says it's "exploring different options" and "will inform the market if and when a transaction materializes"
An Inkling looking shocked as she stares at the Smash Bros. logo in the Super Smash Bros. Ultimate reveal trailer.
After shutting down the Wii U online services last year, Nintendo asks players not to use "unauthorized services" to replace them as they might pose "security risks"
Upcoming Ubisoft games: Naoe targeting an enemy in the new game Assassin's Creed Shadows.
Upcoming Ubisoft games: Every new Ubisoft game in development
Assassin's Creed Shadows screenshot showing female protagonist Naoe
A month from launch, Ubisoft confirms "players have accessed Assassin's Creed Shadows ahead of its official release," advises you "stay in the shadows" to avoid spoilers
Latest in Games
Balatro
Balatro creator started "properly playing the game myself about a week before launch" and had "a pretty emotional moment" where he realized it's "actually fun"
Death Stranding 2 Collector's Edition
Hideo Kojima reveals Death Stranding 2: On the Beach release date, and the Collector's Edition includes exactly what I predicted it would
Kingmakers
Kingmakers is a strategy game about taking on medieval armies with a gun, but its devs thought the giant mech was too much
The Witcher 3 lead says "not many games" were trying to match the RPG back in 2015, and that meant "there was a risk" to making it in the first place
The Blood of Dawnwalker
The Witcher 3 dev says his new vampire RPG Blood of Dawnwalker wants to challenge genre conventions, but only if "we're changing them to actually achieve some goal"
A misty, forested mountainside in Prologue: Go Wayback!
PUBG creator's wilderness survival game actually draws inspiration from an unexpected place - a whole raft of zombie games like DayZ, Project Zomboid, and Left 4 Dead
Latest in News
Balatro
Balatro creator started "properly playing the game myself about a week before launch" and had "a pretty emotional moment" where he realized it's "actually fun"
Death Stranding 2 Collector's Edition
Hideo Kojima reveals Death Stranding 2: On the Beach release date, and the Collector's Edition includes exactly what I predicted it would
Kingmakers
Kingmakers is a strategy game about taking on medieval armies with a gun, but its devs thought the giant mech was too much
The Witcher 3 lead says "not many games" were trying to match the RPG back in 2015, and that meant "there was a risk" to making it in the first place
The Blood of Dawnwalker
The Witcher 3 dev says his new vampire RPG Blood of Dawnwalker wants to challenge genre conventions, but only if "we're changing them to actually achieve some goal"
Daredevil recap: The Defenders
Marvel fans are discussing which of the Netflix series characters would have survived the Blip