How to fix the GTA Online PC connection issue

GTA Online PC connection issue
(Image credit: Rockstar Games)

If you've encountered the GTA Online PC connection issue, then you've probably tried to join a session but been presented with a message saying "GTA Online will be available once you have completed the Prologue" or another error response. This problem has appeared as a result of the recent security update to fix the exploit that let griefers corrupt player accounts, with the (perhaps unintended) consequence that measures put in place by players to protect themselves from the hackers are now working against them.

It's not clear if this will be a permanent issue to work around in GTA Online, or if it will be resolved with a further update, but naturally if you're on PC then you want to play now. Helpfully, there is a solution available that players have been using to join the game, so here are the details for how to fix the GTA Online PC connection issue and return to Los Santos.

How to connect to GTA Online on PC

(Image: © Rockstar Games)

To fix the GTA Online PC connection issue, you need to turn off any additional firewall or port blocking rules you have in place for your machine. Ironically, players were originally using these measures to protect themselves from hackers, but following the security update Rockstar are now preventing players with port blocking active from logging in the GTA Online.

Once you've established a connection to the servers, you should be able to turn your firewall and port blocking back on while still playing, and even join new sessions, though some players have reported potential issues with entering missions and other activities. Now the security patch has been deployed it should be safe to play without additional protection, but that's a matter of personal choice and whether you have confidence in the fix.

CATEGORIES
Iain Wilson
Guides Editor

Iain originally joined Future in 2012 to write guides for CVG, PSM3, and Xbox World, before moving on to join GamesRadar in 2013 as Guides Editor. His words have also appeared in OPM, OXM, PC Gamer, GamesMaster, and SFX. He is better known to many as ‘Mr Trophy’, due to his slightly unhealthy obsession with amassing intangible PlayStation silverware, and he now has over 750 Platinum pots weighing down the shelves of his virtual award cabinet. He does not care for Xbox Achievements.

Read more
GTA Online The Criminal Enterprises
GTA Online fans find a "loophole" to enable crossplay across PC and PS4, and apparently all you need is a jailbroken console, a dev copy of GTA 5, and access to a private server
Lester sitting at a computer in some artwork for GTA Online
Some GTA 5 players can't bring their characters to the new PC upgrade, and the open-world game's mixed Steam reviews are hammering FPS caps and a lack of text chat
Players in GTA Online running businesses and playing missions
It sounds like GTA Online could have a life after GTA 6 – but after 400 hours in Los Santos, I'm ready to say goodbye
GTA Online Hao's Special Works
How to use GTA Online Hao's Special Works to upgrade rides
GTA 5 money cheats - get free money
GTA 5 money cheats and how to get more cash in V and GTA Online
GTA 5
GTA 5 is giving PC players a free upgrade that brings it up to par with the console versions and adds some PC-exclusive features
Latest in Action
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
The Last of Us creator Neil Druckmann says Intergalactic: The Heretic Prophet will also be about "being lonely," as if his zombie apocalypse wasn’t isolating enough: "I really want you to be lost"
A screenshot of Jordan drinking a soda during the reveal trailer for Intergalactic: The Hertic Prophet.
Intergalactic: The Heretic Prophet is "a game about faith and religion," which Neil Druckmann jokes will surely get less hate than The Last of Us 2
Indiana Jones and the Great Circle Indy hanging onto a vine as in Raiders of the Lost Ark
Indiana Jones and the Great Circle PS5 release date reportedly set for April after ESRB leak
Death Stranding 2
Hideo Kojima says he'll "apologize beforehand" for Death Stranding 2 moments with Troy Baker's Higgs which are "so ridiculous" that "you'll probably throw the controller"
a titanium watch with grey and orange features on the arms and face
You can look like Solid Snake with this Death Stranding 2 watch, but it'll cost you over $1,500
Players in GTA Online running businesses and playing missions
GTA publisher is suing a GTA Online website that lets you buy hacked accounts, which "risks upending the GTA 5 player experience"
Latest in Guides
Assassin's Creed Shadows Claws of Awaji expansion Naoe and Yasuke in Awaji forest
Assassin's Creed Shadows roadmap, DLC and future content
A scary emoji shown in horror game REPO.
Is REPO coming to consoles?
Monster Hunter Wilds Nu Udra Palico
How to get the Monster Hunter Wilds Aqua Sac and Flame Sac
WWE 2K25
WWE 2K25 DLC guide to all Season Pass wrestlers
Monster Hunter Wilds screenshot showing a fiery octopus monster grabbing player
Monster Hunter Wilds Black Flame location and boss fight guide
Monster Hunter Wilds Aqua Sac and Flame Sac
The best Monster Hunter Wilds mods and how to install them