Confessions of a Game Store Clerk

Videogame store employees. They have to have the easiest job on the planet, right? Play videogames, sell videogames, buy videogames, organize videogames, stand around and talk about videogames. They spend their entire day goofing off and hanging around the very things they love. Seriously, how hard can it be?

With gaming bigger than ever, and the attraction to gaming related careers stronger than ever, we decided to uncover the truths behind the assumptions. Is this really the slacker's dream profession? Is it really as fun and laidback as it seems? If so, why do these lucky workers so often come across as rude and indifferent?

To find out, we gathered eight current or former game store employees and began a massive, exhausting interrogation. The discussion ranged from ridiculous rules to dorky coworkers to heartless management to... you. Yes, you, the customer, dreaded and despised above all others. Wait and see if you think that description'sunjust after you've read their stories.

These game store confesssions, however, are anything but one-sided. We gave our participants free reign and complete anonymity, so revelations of wrongdoing and honest admissions of guilt are part of the package as well. Sometimes they lie. Sometimes they steal. And sure, sometimes they slack off, just like you always suspected they did.

But other stereotypesare shattered. About who they are and what they're like (hint #1: two of ours are female). About what they actually do all day (hint #2: it isn't playing videogames). And about how it truly feels to hold the "ultimate dream job." Prepare to be illuminated. Prepare to be appalled. Most of all, prepare to be entertained.

Part One:
The Store, The Management, The Rules

Charlie Barratt
I enjoy sunshine, the company of kittens and turning frowns upside down. I am also a fan of sarcasm. Let's be friends!
Latest in Games
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
5 years after starting development, Neil Druckmann says Naughty Dog's new game Intergalactic: The Heretic Prophet is "still evolving and changing as we're making it"
Silent Hill f
After 2 years of silence, the next mainline Silent Hill game is getting a dedicated stream this week with "the latest news"
FC 25
FC 25 FUT Birthday guide and full cards list
Original Xbox console
Former Microsoft exec says the first Xbox was killed early in favor of 360 because it was "losing money left right and center," but luckily "we could afford to hemorrhage cash"
A Monster Hunter Wilds character holding binoculars.
Despite Monster Hunter Wilds suffering monstrous performance problems on PC, it still outsold the PS5 and Xbox Series X versions in the US
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
The Last of Us creator Neil Druckmann says Intergalactic: The Heretic Prophet will also be about "being lonely," as if his zombie apocalypse wasn’t isolating enough: "I really want you to be lost"
Latest in News
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
5 years after starting development, Neil Druckmann says Naughty Dog's new game Intergalactic: The Heretic Prophet is "still evolving and changing as we're making it"
Silent Hill f
After 2 years of silence, the next mainline Silent Hill game is getting a dedicated stream this week with "the latest news"
Original Xbox console
Former Microsoft exec says the first Xbox was killed early in favor of 360 because it was "losing money left right and center," but luckily "we could afford to hemorrhage cash"
A Monster Hunter Wilds character holding binoculars.
Despite Monster Hunter Wilds suffering monstrous performance problems on PC, it still outsold the PS5 and Xbox Series X versions in the US
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
The Last of Us creator Neil Druckmann says Intergalactic: The Heretic Prophet will also be about "being lonely," as if his zombie apocalypse wasn’t isolating enough: "I really want you to be lost"
A screenshot of Jordan drinking a soda during the reveal trailer for Intergalactic: The Hertic Prophet.
Intergalactic: The Heretic Prophet is "a game about faith and religion," which Neil Druckmann jokes will surely get less hate than The Last of Us 2