Blizzard president says players have "no patience" and "want new stuff every hour"

Diablo 4
(Image credit: Blizzard)

Blizzard's president Mike Ybarra is of the opinion that those who play games are always yearning for fresh content and don't like to be kept waiting.

When it comes to live service, Blizzard is spinning a lot of plates right now. It's got Diablo 4, which is due to get its first expansion in 2024, World of Warcraft, for which three new expansions have been lined up, and, of course, Overwatch 2. For each, there's an endless supply of content updates, necessary, according to Ybarra, to meet players' constant demand for new experiences. 

"Players have no patience," he says in a recent interview with The Verge. "They want new stuff every day, every hour." While he didn't describe this as a bad thing - enthusiasm is necessary for the survival of live-service games, after all - he adds that providing a supply of fresh content and maintaining quality is something of a balancing act. "We're trying to react that way while holding the Blizzard quality bar high," he says.

As Ybarra sees it, delivering on both involves putting together large teams and providing paid content that players really enjoy. "We want to serve players with more content in our universes," he explains. "At the same time, we want to make sure we're responsible and meet their expectations. I think we're still fine-tuning a lot of those things as we go forward."

The Blizzard president went on to reveal that the company is open to creating different experiences for players, ones that don't necessarily rely on the live service model. "We're not afraid to create new IPs," he says. "We're not afraid to turn models upside down."

In a separate interview, Ybarra revealed he was open to the idea of reviving Blizzard's long-dormant RTS series StarCraft and suggested that it might not be a strategy game.

Like playing with others? Here's our pick of the best online games.

CATEGORIES
Anne-Marie Ostler
Freelance Writer

Originally from Ireland, I moved to the UK in 2014 to pursue a Games Journalism and PR degree at Staffordshire University. Following that, I've freelanced for GamesMaster, Games TM, Official PlayStation Magazine and, more recently, Play and 12DOVE. My love of gaming sprang from successfully defeating that first Goomba in Super Mario Bros on the NES. These days, PlayStation is my jam. When not gaming or writing, I can usually be found scouring the internet for anything Tomb Raider related to add to my out of control memorabilia collection.

Read more
A demon towers over its foes in some Diablo 2: Resurrected concept art
Diablo 2 creator says players treated the action RPG like a "lifestyle game" because it was fun, and MMOs like World of Warcraft had more to do with starting the live service trend
Diablo 4
Diablo 4 boss would push for patches to have more fun stuff to balance out unpopular but necessary nerfs: "Lots of medicine, don't see much sugar"
Screenshots of Overwatch 2 showing teams battling it out along with new perks and a Stadium game mode in action
"This is no longer about playing it safe": Overwatch 2 game director talks Marvel Rivals and betting big on season 15
World of Warcraft: Worldsoul Saga trailer still
World of Warcraft and League of Legends MMO veteran says he saw Riot and Blizzard "seemingly abandon" approaching development "from a place of humility instead of arrogance"
Overwatch 2 sombra emp animation blizzard image
Marvel Rivals' success is actually "really great" for Overwatch 2, and the FPS's director says the "pressure" that Blizzard feels is mostly "internal"
Diablo 4 screenshot
Blizzard's 2024 stats expose your 480 million deaths, 1.7 trillion murdered demons, 8.34 billion hours played, and how allergic Americans are to the metric system
Latest in Gaming
GDC The Game Developers logo
When is the Game Developers Conference 2025 and why is it so interesting?
Pokemon Legends: Z-A screenshot
Everything announced at Pokemon Presents 2025
Saros screenshot featuring the main character and am imposing monster in the background with a swirling void in its chest and multiple arms with balls of fire
Everything announced at the PlayStation State of Play February 2025
Close up shot of an anime schoolgirl with a superhero mask over her eyes in a screenshot from Mightreya.
My Steam wishlist is bigger than ever thanks to the indie devs flooding social media with 15-second clips explaining their games
FGS Spring 2025
The Future Games Show Spring Showcase is back and will have a new live segment from the GDC event floor
A close-up of the Doom Slayer in the upcoming PC game, Doom: The Dark Ages.
Xbox Developer Direct 2025: date, time, and where to stream the showcase
Latest in News
Rise of the Ronin's photo mode offers some wonderful shots
On the heels of Rise of the Ronin's PC launch, its director says there's a "significant" amount of Japanese Switch gamers: "I am closely watching how this will change with the release of Switch 2"
Stardew Valley Castle Village mod
Stardew Valley Expanded creator is building an "even more ambitious" mod with a whole new city and "dungeons inspired by The Legend of Zelda"
Dino Crisis 2 art showing a young woman and man back-to-back amid tall green grass, both with their weapons drawn
Dino Crisis gets a fresh trademark filing by Capcom, but it might not mean the 26-year-old survival horror franchise will get a new installment like fans expect
Cujo
Netflix is making a brand new adaptation of Cujo, the infamous Stephen King book about a killer dog
Dragon Age 2
Veteran Dragon Age dev says one big delay is better than several small ones: "You are laying band-aid on top of band-aid on top of band-aid"
Death Stranding 2: On the Beach
Dark Souls 2 fans remind Death Stranding 2 director Hideo Kojima that he won’t be taking the DS2 acronym that easily