Apex Legends Mobile players criticize EA over lack of refunds following shutdown

Apex Legends Mobile
(Image credit: EA)

After EA announced Apex Legends Mobile would be shutting down, fans of the battle royale shooter aren't pleased with the company.

Yesterday, EA announced a six-week delay for Star Wars Jedi: Survivor, and an end to service for Apex Legends Mobile on May 1. Over on the Apex Legends subreddit, players are frustrated with EA over the game's shutdown, primarily due to their purchased Apex Coins now being useless.

However, EA unfortunately won't be providing any refunds for players who purchased Apex Coins in Apex Legends Mobile. If you were hoping for a refund for your investments, you're fresh out of luck, as the announcement yesterday pointed to EA's User Agreement as eliminating any hopes of refunds.

Some players on the Apex Legends subreddit are comparing the situation to Rumbleverse, which also announced its closure yesterday. However, the Epic Games-published title is offering refunds to all players who invested money in the battle royale game, and Apex Legends Mobile players aren't pleased at EA's policy in comparison.

Additionally, Apex Legends Mobile players are disappointed the Mobile-exclusive characters will be going away with the shutdown. Rhapsody and Fade were added to the game as mobile-exclusive characters last year, both offering brand new story details and in-game abilities for players on the go, but they might never see the light of day again once the mobile game goes away.

The fact that a lot of time and effort spent from both players and developers will be worthless when Apex Legends Mobile is shut down isn't going over well with players, with some likening EA's handling of the situation as a "scam." 

Check out our new games 2023 guide for a look over all the titles set to launch this year. 

Hirun Cryer

Hirun Cryer is a freelance reporter and writer with Gamesradar+ based out of U.K. After earning a degree in American History specializing in journalism, cinema, literature, and history, he stepped into the games writing world, with a focus on shooters, indie games, and RPGs, and has since been the recipient of the MCV 30 Under 30 award for 2021. In his spare time he freelances with other outlets around the industry, practices Japanese, and enjoys contemporary manga and anime.

Read more
A Titan readies for combat in an animated trailer for Apex Legends Season 19
Yet another Respawn shooter has reportedly been canceled, following the studio's Star Wars FPS and rumored Titanfall Legends game to the grave
Apex Legends Control
Months after ruling out an Apex Legends 2, EA CEO says "an even bigger, more meaningful" Apex 2.0 is on the table after Battlefield 6
Dauntless is dead: After a blockchain company buyout, a disastrous update, and brutal layoffs, the Monster Hunter-like action RPG is shutting down this May
Marvel Rivals Iron Man
NetEase denies report that its CEO tried to cut Marvel from Marvel Rivals because he didn't want to pay Disney for the license
After an overhaul that gutted Dauntless's core gameplay loop, devs of the Monster Hunter rival offer up in-game currency as an apology and a roadmap offering little of what fans miss
Black Panther, Doctor Strange, Iron Man and the Hulk in the upcoming PS5 game, Marvel Rivals.
Marvel Rivals CEO won't hesitate to pull the plug on more games and studios: "Support for a project may be increased or withdrawn entirely"
Latest in Apex Legends
Apex Legends Control
Months after ruling out an Apex Legends 2, EA CEO says "an even bigger, more meaningful" Apex 2.0 is on the table after Battlefield 6
Lifeline looks into the camera with a smirk
After 5 years, Apex Legends is going back to the beginning with a Fortnite-style mode letting you experience the launch version of the battle royale FPS
Apex Legends
Apex Legends was a top 50 Steam Deck game, but EA's dropping Valve's handheld because it can't tell if those players are actually dirty cheating Linux users
Apex Legends Catalyst
72,632 'Overwhelmingly Negative' reviews later, EA walks back controversial Apex Legends battle pass changes: "You've spoken, and we've listened"
Apex Legends
EA announces Apex Legends is getting twice as many battle passes and you can no longer earn them in-game
Apex Legends
Apex Legends' new swimsuit skins have fans predictably down bad
Latest in News
Skyrim
It took Skyrim players nearly 15 years to discover ingenious loot hack that completely changes the game and, uh, requires you to desecrate a couple corpses
Indiana Jones and the Great Circle Indy hanging onto a vine as in Raiders of the Lost Ark
Indiana Jones and the Great Circle PS5 release date reportedly set for April after ESRB leak
Fallout
Fallout season 2’s dazzling and dystopian New Vegas is coming to life in a new leaked video
an ai chatbot plays a modded verion of pokemon red and jumps down a ledge to talk to an npc
An AI's mission to 'teach' itself Pokemon Red is going as well as you think - after escaping Cerulean City after tens of hours, it went right on back
Anthony Mackie in Captain America: Brave New World
Brave New World box office crosses milestone for Captain America movies, even though it still might not break even
Diego Luna as Cassian Andor
The first three episodes of the best Star Wars show are now available to watch for free ahead of the Andor season 2 premiere